Resume

Experience

2015 - Current
Informa Markets

IT Manager

Define scope, goals and deliverables that support organization’s long-term IT goals in collaboration with senior management and stakeholders. Ensure that the support are delivered within cost, budget, schedule, and KPIs while ensuring user satisfaction. Serve as a thought leader and Information, Communication, and Technology (ICT) strategy driver for the organization.

2013 - 2015
BMSL Group

IT Manager

Facilitated strategic IT and operational planning to achieve organizational goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems for this UK based recruitment and outsourcing company. Created and executed project management strategies and ensured all IT projects are completed to budget, timelines, quality standards, governance, ROI, project milestones, training and migration.

2010 - 2013
Dell International / Mazin Computers

Outsourced Assistant IT Manager

Performed as an Outsourced Assistant IT Manager for this well-established computer hardware and software System Integrator and Solution Provider. Deputed at First Leasing Bank (Ithmaar Bank)

2009 - 2010
Dell

Advance Resolution Expert (B2)

2008 - 2009
Dell

Advance Resolution Expert

2007 - 2008
Dell

Technical Support Expert

2006 - 2007
GE Capital

Subject Matter Expert

2005 - 2006
GE Capital

Process Developer

2004 - 2005
GE Capital

Process Associate

2001 - 2003
SoftPal Technologies

IT Specialist – GUI Designer

Education

2007
Osmania University

Bachelors Degree in Computer Science

2004
Orbit Technology Research

Masters Diploma in Digital Multimedia

2004
St Mary's Collage

Civics, Economics and Commerce

2002
GEMS - OOEHS

School

Certificates